About Us

About Us

The Team

We are Joyce and Pauline, the founders of Ecotel Consultancy. We aim to guide hotels in their sustainable practices by offering a variety of services. It’s our mission to show that sustainability can be profitable in the long term! For this purpose, we will offer an integrated approach unique in the delightful hotel industry.

Both of us hold a Master’s Degree in Business Engineering at Ghent University, Belgium, where we have acquired a broad skillset in business and economics. This allows us to approach sustainability not only from an ecological but also from an economic perspective. To extend our specific knowledge about the sustainability aspect in the hotel industry, we continuously learn and keep up with the latest trends. Moreover, our shared passion for sustainability and the hospitality industry urged us to pursue an additional Master’s Degree in Sustainable Hospitality Management at SUMAS (Sustainability Management School), the no. 1 business school in sustainability based in Switzerland.

Joyce De Smet – Partnerships:

Pauline Van Beneden – Customer Acquisition:

Numbers Speak For Themselves

0 K
Tonnes waste/year
0 %
Willingness to pay more
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Liters water/room/year

Ecotel Consultancy is your partner towards a more sustainable future in the hotel industry

Our Mission

We see it as our personal mission to make our client’s hotel more sustainable and future-proof by making use of the synergy between our profound business understanding and knowledge about sustainable hotels. Our in-house consultants will listen to the needs of our clients and create a personalized plan following a step-by-step approach for the demanded service. Ecotel Consultancy will spare no effort to deliver the best possible service so our clients can focus on giving their customers an amazing experience in their hotel.


Our Vision​

Our vision is to become the most successful and trusted sustainable hospitality consulting company and shape the future of the more demanding and ever-increasing hospitality sector.

"Tourists are becoming more demanding and aware of sustainability in their environment and even willing to pay more for a more sustainable hotel."